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Terms + Conditions

Before you explore our online shop, please take a moment to review our Terms and Conditions:

Acceptance of Terms

By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our site.

Product Information

We strive to provide accurate and up-to-date product information. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or images.

Pricing

All prices are listed in Australian dollars (AUD) and are subject to change without notice. We reserve the right to modify or discontinue products without prior notice.

Orders

Placing an order on our website constitutes an offer to purchase the products. We reserve the right to accept or decline any order for any reason.

Payment

We accept credit/debit card payments through Stripe, which supports most financial institutions. Other payment methods include Afterpay and PayPal. Payment is required at the time of purchase.

Shipping

Shipping costs and delivery times are specified at the checkout. Please review our Shipping Policy for more information.

Returns and Refunds

Please refer to our Returns and Refunds Policy for information on returns, refunds, and exchanges.

Hire

Please refer to our Hire Terms and Conditions for more information.

Privacy and Security

Your privacy and security is important to us. Please review our Privacy and Security Policy to understand how we collect, use, disclose, and safeguard your personal information.

Intellectual Property

All content on this website, including text, images, graphics, logos, and software, is the property of Mother Me and is protected by intellectual property laws.

Governing Law

These Terms and Conditions are governed by the laws of Australian law.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.

Disclaimer

The information presented on this website is provided in good faith and is of a general nature, not tailored to individual circumstances. Prior to using oils, herbs, plant extracts, essential oils, or other natural treatments, it is essential to review all cautions and restrictions.

Mother Me holds no responsibility for any injury, damage, or consequences arising from the utilisation of treatments or products featured on this website. It is crucial to seek professional medical advice if symptoms persist, and the information provided should not substitute for such advice. Some products on this website may include essential oils, and customer discretion is advised, particularly if you are pregnant, have allergies, medical conditions, or very sensitive skin, as certain essential oils may not be suitable under these circumstances. Always follow the product storage instructions on the label and adhere to the specified use-by date. It is recommended to conduct a patch test before using any new product, and if irritation occurs, discontinue use.

When placing an order or making a purchase, you agree to use the products or services solely for their designated purpose. Any use of the products or services for alternative purposes, will result in you taking full responsibility for any ensuing loss or damage.

Contact Us

If you have any questions or concerns, please contact us via the contact page or at hello@mother-me.com.au

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