Store Policy

Orders

We are a postpartum meal delivery service that works with local suppliers and Ayurvedic practitioners to formulate our menus and products. If you have any questions, please reach out via our CONTACT page and we will respond to your query within 48 hours. 

 

You must book in via our website to secure your spot, or if you have selected 'I'll let you know when my baby arrives' please email us as soon as your baby has been born so we can book you into the next available slot. 

Orders close off at midnight on the Sunday prior to delivery unless sold out previously.

 

If you have a gift card, please book as per normal and enter the voucher code at checkout.

Delivery

You must be within our specified delivery area to receive delivery. All packages are delivered in a cooler bag. You will be given a 6 hour window and a text message will be sent an hour before the arrival of your package. It is your responsibility to refrigerate within 3 hours of it arriving at your door.

We do not take any responsibility for unforeseen delays, including but not limited to: staff sickness, traffic or extreme weather conditions. If your delivery is delayed we will endeavour to let you know the revised delivery time as soon as possible.

 

If you are not home our delivery driver will leave the package in a safe place. Mother Me does not take responsibility for lost, damaged or stolen packages. All packages require authority to leave.

Privacy & Safety

Last updated: 11 May 2021

 

Mother Me ("us", "we", or "our") operates http://www.mother-me.com.au (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

 

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

Information Collection And Use

 

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, telephone number, address  ("Personal Information").

 

Log Data

 

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

 

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

 

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.

 

 

Communications

 

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

 

 

Cookies

 

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

 

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

Security

 

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Changes To This Privacy Policy

 

This Privacy Policy is effective as of 11 May 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

 

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us at hello@mother-me.com.au

Payment Methods

Currently we accept:

-PAYPAL

- Stripe

- Afterpay

as payment methods.